Our Commitment to Quality

Our pursuit of quality is championed by a team of highly competent industry leaders and professionals fully equipped with the most innovative resources available. Our groundbreaking technology and cutting-edge facilities ensure well-regulated success throughout our operations. A refined set of controls allows for customization, large-scale production, and direct shipments to millions of patients worldwide. Our dedication to quality is reinforced by our capacity to manufacture a myriad of formulations, potencies, and dosage forms to genuinely personalize the patient experience.

Comprehensive Quality Management System

As a trailblazer in the industry, Happy Family Pharmacy develops and consistently reassesses quality processes to ensure the utmost levels of safety for patients. By voluntarily participating in international quality standards, our proficient team leads adhere to holistic quality management systems which contribute directly to the trustworthiness and excellence of our production.

Team of Industry Champions

Our commitment to quality begins with our people. A stringent selection process and background examination guarantee that we support our primary priority – the patients. We concentrate on hiring honest, skilled, and discerning team members. We are committed to quality, safety, and service, having an enhancement policy and internal quality procedures in place to gauge and boost performance through cooperation and innovation at all levels.

Strategic Visionary Leadership

Our Board of Directors consists of independent members, leveraging their unique experiences and profound understanding of international pharmacy regulations, the commercial pharmaceutical industry, and pharmaceutical academia. They apply an elementary knowledge of systemic processes with a firm grasp of strategies that encompass a robust system for large-scale drug manufacturing operation.

State-of-the-art Facilities

Happy Family Pharmacy’s avant-garde facilities are conceived, constructed, and managed by our in-house pharmaceutical engineers. All equipment undergoes qualification upon installation through a process of Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). This verifies the suitable performance of equipment in all operation phases. Regular process qualifications further enact operational control.

Revolutionary Research and Development

Our commitment to quality extends to our innovative R&D department. A blend of experienced scientists and dynamic young researchers strive to develop safer and more effective pharmaceutical solutions. Backed by our robust infrastructure, our R&D team leverages their combined knowledge to bring about ground-breaking solutions that add value to the lives of our patients.

Environmental, Health, and Safety (EHS) Standards

Happy Family Store is committed to operating in a manner that minimizes the impact on the environment while maintaining the safety and health of our employees. We regularly monitor and adapt our processes to meet and exceed local and global EHS standards, thus demonstrating our pledge to sustainability and workforce well-being.